leadership

Archive, Editorial

Small Steps to Big Goals


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When I learned I had been selected by GOVERNING Magazine as one of their 2014 Public Officials of the Year, I was pleased beyond words for the reasons most would guess, and one most would not.  The reaction that is expected, although not any less special, is to feel humble and grateful that I am

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Archive, Innovation

100 Good Reasons Why Innovation Must Come From Everywhere in Your Organization


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DC Clean Rivers Project Our challenge is clear.  We have a $3.8 billion ten-year Capital Improvement Program (CIP) supported by our retail and wholesale ratepayer base in the Washington, DC region.  We are at the peak of spending for our CIP now, driving significant yearly rate increases that are well above inflation. The largest component of the

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Archive, Editorial

A Full Glass of Southern Hospitality


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  I was honored to be invited to be the morning plenary speaker at the Kentucky-Tennessee Water Environment Association tenth annual meeting in Louisville, Kentucky.  I was glad to attend and have the opportunity for my first visit to Louisville.  A few observations: 1. Louisville – The “City of Opportunities” is a happening place.  There

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