Archive, Infrastructure

Water works!

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Earlier this month I joined my colleague Harlan Kelly, GM of the San Francisco Public Utilities Commission (water, sewer and power) and Tony Parrott, Executive Director of the Metropolitan District of Greater Cincinnati to launch a national effort to convene the chief executives of water utilities to focus on one principal issue: the economic and

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Archive, Innovation

Innovation in Three Easy Steps – Part I

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Innovation is a word that is used frequently today, mostly with a sense of excitement about something new and fun.  Yet in contrast, driving innovation in a large enterprise often seems hard and painful – impeded by a host of obstacles.  Arguably, I will write about no more important issue, and no more important concept

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