engagement

DC Water, Editorial, Innovation

Good Government Puts People First


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I’ve been thinking a lot about performance in the public sector, particularly as it relates to innovation. I know I am not the only one, because if you live in the Washington, DC area, you can’t help but think about the performance of many agencies, including the Washington Metropolitan Area Transit Authority (WMATA). In many

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Archive, Innovation

100 Good Reasons Why Innovation Must Come From Everywhere in Your Organization


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DC Clean Rivers Project Our challenge is clear.  We have a $3.8 billion ten-year Capital Improvement Program (CIP) supported by our retail and wholesale ratepayer base in the Washington, DC region.  We are at the peak of spending for our CIP now, driving significant yearly rate increases that are well above inflation. The largest component of the

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