duhigg

Archive, Infrastructure

Invitation to the Inside of Change


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I offer my greetings to those of you visiting this still-new blog from the NY Times article about my work at the DC Water and Sewer Authority. Charles Duhigg’s series certainly captures the extraordinary importance, usually overlooked, of the pipes, valves and pumps beneath our feet — and the water and sewer facilities we rely

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Archive, Media Mentions

New York Times Profile


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Charles Duhigg highlights the challenges of managing aging urban water infrastructures on the front page of today’s New York Times. Profiled is one George S. Hawkins of the District of Columbia Water and Sewer Authority! Saving U.S. Water and Sewer Systems Would be Costly (New York Times, 03/15/10)  Also, a shout-out from Rose George, author

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