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Archive, Innovation

Innovation in 3 Easy Steps – Part III – Examples from Everywhere all the Time!


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As promised, I am writing a final innovation post about various examples of innovation underway or already in place at DC Water. It’s often thought that water utilities are risk adverse and lacking in innovation. DC Water is challenging this notion and is a prime example of how the water utility sector is moving faster


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Archive, Innovation

100 Good Reasons Why Innovation Must Come From Everywhere in Your Organization


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DC Clean Rivers Project Our challenge is clear.  We have a $3.8 billion ten-year Capital Improvement Program (CIP) supported by our retail and wholesale ratepayer base in the Washington, DC region.  We are at the peak of spending for our CIP now, driving significant yearly rate increases that are well above inflation. The largest component of the

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Archive, Innovation

Innovation in 3 Easy Steps – Part III


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I promised a third post to provide examples of innovations we have been able to discover and implement at DC Water.  In considering this goal, I have decided to divide this part into three sections – there’s just too much great progress to cram in one post!One part I have already published here: Innovation in Action. This first example highlighted


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Archive, Innovation

Innovation in Three Easy Steps – Part II


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Last week I kicked off a trilogy of posts with a discussion of why innovation is both so difficult and yet so necessary (Innovation in Three Easy Steps – Part I). Today, I’d like to share some thoughts – based on my own practical experience here at DC Water – on how to make it


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